Q: Do you have an option that includes a physical gift card?
A: We recommend the Mountain Money option. This is a great option for a gift or auction basket item. The recipient can transfer it to Resort Credit by contacting our ticketing office.

Q: Can I use Mountain Money as a form of payment online?
A: No, however by contacting the ticket office we can transfer the Mountain Money balance to Resort Credit which can then be used for online purchases.

Q: Can a minor use Mountain Money?
A: Absolutely. They will present it to the cashier and we will treat it as a payment type.

Q: Can I add Mountain Money to my Season Pass?
A: To add money to your Season Pass it needs to be Resort Credit. Please note that Resort Credit cannot be used to purchase food or drinks.

Q: Can a minor use Resort Credit online?
A: No, most online products require some kind of waiver to be signed, so the purchaser must be over 18. They can however, use Resort Credit at the mountain for Retail items. Please note that Resort Credit cannot be used to purchase food or drinks. The ticket office can move Resort Credit to Mountain Money.

Q: Can I exchange my Mountain Money for Resort Credit or vice versa?
A: Yes, by contacting the ticket office we can move funds between Mountain Money gift cards and Resort Credit.

Q: I’m still not sure which is better?
A: We recommend Mountain Money!

Q: How soon will I get the Mountain Money gift card after it is purchased?
A: We process orders within 48 hours of receiving them. They will be mailed out to the purchaser. If you need them mailed somewhere else, please contact our ticketing office.

Q: I need the Mountain Money gift card right away!
A: No problem, come on up to Mission Ridge while we are open and we can sell you a gift card and hand it right over.

Q: I lost my Mountain Money card, can you retrieve my funds?
A: We can only help retrieve funds if you have the 16 digit code from the back of the card and the pin code. We recommend taking a photo of the back of the Mountain Money card so you have this information available.

Q: How can I find the balance of my Mountain Money?
A: The card has instructions to register your card which will then allow you to see the balance and card activity.

Q: How can I find the balance of my Resort Credit?
A: This can be found by logging into our ecomm store, choosing Profile and then choosing Resort Credit.